No More Missed Calls

With a custom Interactive Voice Response (IVR) and optional Hired Professional Agents you can you can now ensure you never loose precious business due to unanswered phone calls. Design you own custom IVR Flow to direct your high value Catering & Banquet enquires to the correct contact person. Or direct your take out orders to our Profesional Call Center Agents at 1/4 the staffing cost. No more worries about having enough people or open lines to answer your phone calls.

 

 

Key Features

 

Custom IVR

Custom IVR

Design your own IVR Flow: Send Banquet & Catering enquires to your Manager, Take Out orders to the restaurant or our Agents.

Multiple Lines

Multiple Lines

Our IVR system comes with multiple lines and intelligent queuing system to handle simultaneous calls during peak times.

Less Costs & Headaches

Less Costs & Headaches

Use our highly trained agents to reduce your staffing costs, improve quality. Plus never worry about call volume or no-show workers.

CRM Database

CRM Database

All your phone order customer info is captured and added to Pringle API database, for use in future SMS or Email marketing campaigns.

 
SMS Pay Options

SMS Pay Options

Take payments via our innovative SMS pay, in addition to Card & In-Store options. Ensuring you get paid before you prepare the food.

Streamlined Process

Streamlined Process

Customers receive order confirmation emails for each phone order placed, plus your Kitchen recieves a print out.

 

How Does It work ?

  • Streamline your order-taking and table-booking by managing all calls from one platform. Access all received, made, and missed calls, listen to recordings, and gain insights into customer behavior from a single interface.
  • Implement a tailored Interactive Voice Response (IVR) system and optional professional agents to ensure you never miss out on business due to unanswered calls.
  • Create a personalized IVR flow to route important Catering and Banquet inquiries to the right contact.
  • Direct takeout orders to our professional call center agents, significantly reducing staffing costs.
  • Eliminate concerns about having enough staff or open lines to handle incoming calls.

Simple Transparent Pricing

Get everything you need to manage your restaurant with one affordable plan.

 

Off Shore Call Center

$1195 USD
per month & 3¢/min

  • Professional & trained agents India based agents
  • Calls covered from 11AM - 11PM, 7 days a week
  • 99% of all calls answered under 30 seconds
  • Weekly feedback & performance review
  • Analytics for call traffic & order volume
  • Custom designed IVR Flow for your business
  • CRM & FAQ Integration for quality interaction
  • All Phone Calls logged into CRM for remarketing
  • Take Payments with SMS Link or In-Store - SMS: First 5000 Free. 2¢/msg after 5000
  • PoS & 3rd Party Integration: $99.99/Month (includes Call Center, Online & All 3rd Party Providers)

On Shore Call Center

Request Quotation
Save 20% - 30% off your current costs

  • Professional & trained USA based agents 
  • Calls covered from 11AM - 11PM, 7 days a week
  • 99% of all calls answered under 30 seconds
  • Weekly feedback & performance review
  • Analytics for call traffic & order volume
  • Custom designed IVR Flow for your business
  • CRM & FAQ Integration for quality interaction
  • All Phone Calls logged into CRM for remarketing
  • Take Payments with SMS Link or In-Store - SMS: First 5000 Free. 2¢/msg after 5000
  • PoS & 3rd Party Integration: $99.99/Month (includes Call Center, Online & All 3rd Party Providers)

Your questions, answered

Answers to the most frequently asked questions.

 

We have a dedicated team of trained agents who follow strict protocols to verify and confirm orders. Our CRM system syncs with restaurant menus to ensure all information is up-to-date.

Our call center operates 16/7 to ensure that all customer calls are handled promptly, regardless of the time zone.

Yes, we prioritize the security and confidentiality of your personal information. Our systems are designed with robust security measures to protect your data.

We handle UNLIMITED number of calls at a time . If any call missed by any chance , the agent will recieve a notification and the call gets auto redails to customer once the agent is done with previous call as per the system design.

Streamline your operations with BistroStack

Make your restaurant prosperous with our cloud based restaurant management software.

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