Restaurant IVR & Call Center
No More Missed Calls
With a custom Interactive Voice Response (IVR) and optional Hired Professional Agents you can you can now ensure you never loose precious business due to unanswered phone calls.
Design you own custom IVR Flow to direct your high value Catering & Banquet enquires to the correct contact person. Or direct your take out orders to our Profesional Call Center Agents at 1/4 the staffing cost. No more worries about having enough people or open lines to answer your phone calls.
Demo In Action:
We have setup a Demo Restaurant called "My Bistro". Call this number +1 760-989-4247 to see the IVR in Action.
Features
Custom IVR
Design your own IVR Flow: Send Banquet & Catering enquries to your Manager, Take Out orders to the restaurant or our Agents.
Multiple Lines
Our IVR system comes with multiple lines and intelligent queuing system to handle simultanous calls during peak times.
Less Costs & Headaches
Use our highly trained agents to reduce your staffing costs, improve quality. Plus never worry about call volume or no-show workers.
CRM Database
All your phone order customer info is captured and added to Pringle API database, for use in future SMS or Email marketing campaigns.
SMS Pay Options
Take payments via our innovative SMS pay, in addition to Card & In-Store options. Ensuring you get paid before you prepare the food.
Streamlined Process
Customers recieve order confirmation emails for each phone order placed, plus your Kitchen recieves a print out.
Pricing
eAgent IVR
- Custom IVR Flow designed for your business needs
- Get a free phone number or port your existing number
- Each IVR setup comes with 3 phone lines
- Every single call logged into PringleAPI for Analytics & SMS marketing
Optional - Call Center Plans
- Professional, highly trained agents for quality and consistency
- Multiple Agents to handle simultaneous calls
- Full Day 11AM - 11PM Plan: (365 Hours) - Flat $1095/Month (@ $3.0/Hour)
- Half Day 4PM - 11PM Plan: (212.1 Hours) - Flat $795/Month (@ $3.75/Hour)